This will be your future team:
You will become a part of a large group of interesting and open-minded people with diverse backgrounds and experience. The environment here is very cosmopolitan – your colleagues will be from all over the globe! Our Accenture world is full of changes and new things, so we are always ready to support our colleagues when needed – our open office space makes this communication much easier and efficient. We need to be able to adapt to unexpected situations, which can be a challenge… Yet, it is precisely this adaptability that gives us an opportunity to develop and makes our life here more exciting!
This will be your future role:
• Direct and indirect contact with client employees regarding HR-related queries via phone and email;
• Advise the client on various issues concerning HR policies and processes;
• Perform data look up as well as data entry in various HR administration systems and tracking tools;
• Production of official HR documents such as contracts, exit documents and references;
• Support other team members by knowledge sharing;
• Work strictly to agreed processes whilst delivering a high level of service;
• Upon gaining maturity, complete continuous improvement projects and additional tasks are assigned and proactively identify opportunities for process improvements.
This is what you already have:
• You enjoy foreign languages and you are advanced user of Danish
• You have excellent customer service skills
• You are active team player
• You have attention to detail
• You have strong computer skills (ability to learn and use efficiently various systems)
• You have ability to analyze and solve complex issues
• You are proactive in taking initiative and actively think about improvements
• You are flexible and adaptable to learn new processes
• You have experience in service delivery or call/contact center is a benefit
Learn more about Accenture
With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.