Overview
Are you passionate about translating complex technical concepts into clear and concise documentation? We are seeking a dynamic Technical Writer to be a vital part of our team, creating and refining documentation that fuels our projects and initiatives.
Responsibilities:
- Craft and develop documentation aligned with the unique needs of various projects and initiatives.
- Collaborate with Subject Matter Experts (SMEs) in engaging IT infrastructure, process, and service design discussions.
- Gather and synthesize essential information from SMEs related to IT, processes, services, and support.
- Ensure the quality and coherence of technical writing by reviewing and editing content contributed by fellow team members.
- Seamlessly integrate gathered information into essential IT, process, and service definition documents, support policies, user manuals, training guides, and other pertinent materials.
- Elevate concerns and potential risks to technical writing managers whenever additional support is required.
- Maintain consistent communication with clients, updating them on project status and employing innovative technical strategies to best address their challenges.
- Offer valuable insights and recommendations to SMEs for enhancing documents, especially when working on unconventional drafts, and collaborate with team members as necessary.
Requirements:
- Demonstrated experience creating a range of IT technical documentation including Guides, Forms, Standards, SOPs, Manuals, Checklists, and diverse Engineering and Design documents (HLDs, LLDs, EBRTs, etc.)
- Ideally, a minimum of 5 years experience, with at least 3 years in similar roles.
- Proficiency in IT concepts as relevant to the assigned documentation; familiarity with ITIL processes and adeptness with ITSM tools; prior exposure to GxP is advantageous.
- Solid comprehension of Networking and OT technology principles, encompassing concepts like OPC model, TCP and UDP connections, and firewalls.
- Proficiency in tools such as MS Office suite (Word, Excel, Visio), Adobe Acrobat, and other relevant software.
- The work can be done remotely but within the Czech Republic
Why Axians?
- We are international, yet local brand, built on real values. Everybody knows each other, and it feels good to come to – even after holiday or on Mondays. Colleagues are happy to help and pass on their experience.
- Flexible working hours / HO
- 5 weeks of vacation + 3 extra personal days off
- Employee stock shares program
- Meal allowance
- Gradually increasing contribution to pension/life insurance
- Language courses, individual training and development plan, use of internal talents for new projects
- Monthly breakfasts
- Dog-friendly Brno office with a gym underneath
- Free parking lot for our employees
- Multisport Card for sports enthusiasts
