Overview

Do you want to become a part of a multinational team in the heart of Prague?

Would you like to be the first person in touch with hotel guests?

For our client, one of the world´s best hotel brands, we are looking for a Front Office agent.

Job description

  • ensure an excellent customer experience for all guests 24/7
  • deliver the highest level of service and care
  • handle all arrivals and departures in an efficient manner
  • collect guest preferences to ensure guest‘s comfort and update data in the system properly
  • monitor General and VIP Room Allocations
  • assist in the smooth flow of the guest’s journey

Requirements

  • fluent in English language
  • minimum of 1-year experience in a similar position in the hospitality
  • genuine passion for hospitality and for being of service to our guests
  • exceptional person who in the blink of an eye knows guest‘s needs
  • able to solve problems calmly and effectively
  • EU working permission needed

We offer

Because our employees always give a little more than everyone else, we also like to give something back:

  • Public transportation – the hotel will contribute 50% of the amount
  • International work transfers– the possibility of working in other company hotels around the world
  • MultiSport Card– because we want you to be healthy
  • „My Day“– extra five days off per year
  • Yoga classes – the colleague can book a yoga class at the Spa
  • SPA Treatment & Retail Products – 30% discount for a Spa treatment, gift certificate or Spa products
  • Meal at the hotel´s canteen – every colleague is entitled to have a meal for every shift
  • Laundry service for uniform colleagues – all colleagues wearing uniforms can use the hotel laundry service
  • Dry Cleaning – all colleagues can use the dry cleaning service in our laundry
  • Birthday lunch – all colleagues celebrating a birthday in a particular month will receive an official invitation from HR
  • Guest Experience Program – new colleagues can spend a free night in a hotel during the first year of employment

And so much more

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.