Overview

Job description

What will you do?

As a part of our helpdesk team, you will help customers with their nontechnical, partly technical and technical problems. You will be responsible for answering phone calls to ensure customer satisfaction. You will get support from young and friendly colleagues that come from all over the world.

Requirements

What do we need?

The key requirement for this job is fluently spoken English at least on level B2. Time flexibility, the working hours are between 3 pm and 5 am, always 8 hours long shift. You also need a logical mindset and a passion for problem-solving. You should be eager to gain new knowledge. You don’t need any experience in the field, enthusiasm to work and learn is all you need.

We offer

What will you get?

An average salary of 27.000 CZK that can increase to 32.000 CZK if you work nights. You will get company benefits such as meal vouchers, 25 days of holidays, education, sick-days and various other benefits. This is a great opportunity to use your language skills on daily basis, work in an international environment and gain valuable experience and knowledge.

Advantage! If you have technical education, experience in customer care, or native level of English, you will get a higher salary based on your skills.

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
In compliance with the new EU General Data Protection Regulation (GDPR), we would like to bring to your attention that by clicking on //Send application// you send your personal details to a third party that presents itself as an //employer// on JobSpin.cz website. The data you submit to this website is used and stored exceptionally for our internal statistical purposes and for assisting you in case of need of maintenance of your account or submitted applications for 30 days. You are always free to delete your data at JobSpin.cz. Simply send us a message at info@jobspin.cz, we will help you. For more information, read our privacy policy. By ticking this checkbox, you signify your understanding and acceptance of this policy.