Overview

Are you ready to play a key role in managing Accounts Receivable and ensuring smooth cash flow for our clients? Become part of our team as a Collections Senior Process Associate and help us deliver exceptional service, drive improvements, and maintain strong customer relationships.

Job description

  • Oversee and manage an Accounts Receivable portfolio to ensure timely payments and effective debt collection.
  • Work closely with clients to develop payment solutions, address late payments, and provide support for repayment difficulties.
  • Identify process improvements and implement simple yet effective ideas to enhance operational efficiency.
  • Negotiate payment solutions, escalate disputes when necessary, and ensure compliance with internal policies.
  • Collaborate with key stakeholders and deliver services in alignment with established SLAs.
  • Utilize available technology to monitor and control credit, driving efficiency in collections.

Requirements

  • Experience in collections or related fields (e.g., outbound sales, contact center).
  • Strong understanding of credit control, collections, and finance processes.
  • Analytical and problem-solving mindset with the ability to optimize strategies.
  • Proficient negotiation and communication skills, with the ability to handle difficult situations.
  • English proficiency at CEFR B1 or equivalent.
  • Basic understanding of Capgemini processes, tools, and technologies.
  • Currently pursuing or completed certifications in DGEM Tech technologies.

We offer

  • Competitive salary with performance-based incentives.
  • Fully remote work with flexible working hours.
  • Professional development opportunities, including DGEM Tech certifications.
  • A collaborative and supportive team culture.
  • Career growth prospects within an international organization.

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.