Overview

Come join one of the largest brewer in the world.

Multinational drink and brewing company is currently hiring for the position of Consumer Care Specialist to ensure operational coverage for business as usual consumer requests, improve consumer journey in contact models as well as consumer satisfaction and loyalty.

Are you a team player? Are you oriented on the result?

Do not and hesitate and apply now!

Job description

  • Assist consumers questions, doubts and handle different levels of complaints
  • Ensure consumers onboarding and loyalty
  • Ensure balance between consumer, customer and objectives
  • Prioritize cases and address properly each issue
  • Communication with all stakeholders

Requirements

  • Fluent English and German
  • Analytical and problem solving skills
  • Basic business sense
  • Consumer/Customer mindset
  • Knowledge of MS Office

We offer

  • Company events
  • Company free products
  • Holiday
  • Meal vouchers
  • Multisport card

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.