Job description

We are seeking a new addition to join a Italian-speaking team of assistance coordinators!

Your key responsibilities will be:
– Handling incoming calls from travelers seeking assistance or medical attention
– Close cooperation with medical advisors all around the world
– Answering queries based on company guidelines

You can work full-time (40h/week).


What you already have:
– Command of Italian (C1)
– Command of English (C1)
– Excellent communication skills
– Customer-orientation
– Ability to handle stressful situations
– Time flexibility (working in shifts)


What we offer:
– Financial bonuses
– Up to 40% of HOME OFFICE after probation period
– Multisport card
– Meal allowance
– Contribution to language courses

Note for candidate

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search

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