● Deliver all content based CRM activities according to monthly and quarterly plans: including email, site/mobile messaging, SMS marketing and other forms
● Ensure delivery of all CRM graphics and contents for both promotions and campaigns.
● Develop and manage optimisation plan for communications and its tools and subsequently report results and recommendations back to key stakeholders.
● Drive continuous improvements for communications to optimise performance versus KPI’s and recommend improvements where required.
● Ensure that day to day brief – build – deliver process runs effectively + efficiently.
● Be proficient in all marketing communication channels and utilise all relevant systems and tools: Silverpop, PT Optimiser, Campaign Manager etc.
● Excellent written communication skills, ability to be an impressive storyteller
● Good knowledge of CRM and analytical systems
● Experience as a CRM executive or at any similar position is an advantage
● Fluent English is a must, any of the languages spoken in Fortuna Group
countries (Czech, Slovak, Polish, Romanian or Croatian) is an advantage
● Goal orientation and growth mindset – always looking for the ways how to improve
● Proactive approach and ability to always finalize tasks
● Excellent eye on detail
● Sports enthusiast keen for information
● Potential career growth and development
● Informal international team, regular communication in English
● Possibility to have a real impact within your field of action
● Background of a successful company that is expanding internationally
● Large space for self-fulfillment
● Perspective, creative and diverse work in an attractive and constantly evolving field
● Relax room at work (you can enjoy table football, darts and billiards with your colleagues)
● Comfortable offices in the centre of Prague (nearby Florenc and Masarykovo nádraží), in an impressive and very well equipped building – Florentinum
● Package of company benefits including 5 weeks of vacation, subsidized MultiSport card, professional trainings, various company events, meal vouchers, a cup of good coffee whenever you want, company breakfasts etc.