Overview

We are seeking a proactive and detail-oriented customer care and field service administrator to join our team. In this role, you will focus on managing service orders across the EMEA region, ensuring smooth handling of client requests.

Job description

  • Coordinate and process service orders efficiently.
  • Communicate with clients across the EMEA region to resolve inquiries and ensure excellent customer service.
  • Collaborate with internal teams to ensure timely service delivery.
  • Maintain accurate records in the SAP ERP system.

Requirements

  • Proficiency in SAP ERP (or relevant SAP modules).
  • Fluent English at a C1/C2 level or native proficiency.
  • Previous experience in client communication and customer care.

Nice-to-Have Skills

  • Proficiency in Spanish or Italian at C1 level or higher.

We offer

  • Stable Employment: Full-time position with an indefinite contract.
  • Attractive Compensation: Great salary + annual bonus.
  • Flexibility: Flexible working hours and regular home office opportunities.
  • Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program.
  • Location: Modern offices close to metro station A.

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.