Job description

Do you want to be there to help customers when they need you the most?

This feeling is mutual because we need you as well!

Should you be a Polish and English speaker with an enthusiasm for human interaction and providing professional customer support, you are a perfect match!

You will be accountable for:

* Daily communication with customers in Polish via phone or mail
* Responding to questions and queries about company product via phone
* Research of information about company product
* Using of company system according to company´s criterions
* Adding of new customers into the company system
* Handling requests and complaints of clients
* Readiness to calm down a customer if necessary


* Fluent Polish and English
* Exquisite communication and problem-solving skills
* Client-oriented type of person
* Ability to resist stress
* Amicable personality
* Experience from customer service or sales is a great plus but not must


 5 weeks of vacation
 Flexible working hours
 Home office
 5 Sick days
 Contribution for holiday (flexi pass vouchers)
 Contributions to the pension and life insurance
 Multisport card
 Meal vouchers (120 CZK/day )
 Educational courses and training
 Refreshments on workplace
 Massages
 Contribution to sport, culture, leisure
 Corporate events

Note for candidate

Send us your CV in English and Czech if you have one.

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