Do you want to be there to help customers when they need you the most?
This feeling is mutual because we need you as well!
Should you be a Polish and English speaker with an enthusiasm for human interaction and providing professional customer support, you are a perfect match!
You will be accountable for:
* Daily communication with customers in Polish via phone or mail
* Responding to questions and queries about company product via phone
* Research of information about company product
* Using of company system according to company´s criterions
* Adding of new customers into the company system
* Handling requests and complaints of clients
* Readiness to calm down a customer if necessary
* Fluent Polish and English
* Exquisite communication and problem-solving skills
* Client-oriented type of person
* Ability to resist stress
* Amicable personality
* Experience from customer service or sales is a great plus but not must
5 weeks of vacation
Flexible working hours
5 Sick days
Contribution for holiday (flexi pass vouchers)
Contributions to the pension and life insurance
Meal vouchers (120 CZK/day )
Educational courses and training
Refreshments on workplace
Contribution to sport, culture, leisure
Note for candidate
Send us your CV in English and Czech if you have one.