Overview
Job description
Are you a Dutch speaker keen on working with people? :)
Great! Then become one of us – Customer Care Specialist!
Your daily responsibilities will be:
– Daily communication with customers in Dutch via phone or mail
– Answering all of the customer’s inquires
– Working with company system according to company parameters
– Adding new customers into the company system
– Being ready to calm down customers if needed
– Administrative and ad-hoc tasks
Requirements
– Strong command of Dutch and English (C1 level)
– Previous customer service experience is a great advantage
– Communication and interpersonal skills
– Strong PC skills
– Stress resistant
– Independent as well as a team member
Benefits
– 5 weeks of holidays
– Flexible working hours
– Home Office possibilities
– Meal vouchers
– Referral bonuses
– Multisport card
– Refreshment in the office
– Professional and personal development
– Developing of linguistic skills
Note for candidate
Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search
