Overview

Job description

Are you an English speaker looking for a new opportunity? Customer Care Agents are currently needed for an international IT company in Brno.

In this position, you will:

– Provide technical support for clients (in English)
-Resolve various issues and troubleshoot technical problems
– Cooperation with technical departments on advanced issues
– Providing customer training
– Providing detailed information regarding products and services in a professional manner
– No sales activities are required, and no weekend work.

Requirements

– Fluency in English language is a must (with a minimum requirement of B2).
– Good communication skills.
– A good level of technical knowledge (which will be supplemented through company training).
– EU citizens only or with valid work permit.

Benefits

– Company contribution to pension fund or lifestyle purchases (e.g. gym/wellness)
– Meal vouchers and other discounts
– Annual performance bonus
– Sickness compensation plan
– Private medical program
– Company risk & life Insurance policy
– 5 weeks of holidays
– Tech lab training environment
– On-site parking
– Relocation support available

Note for candidate

Send us your CV in English and Czech if you have one.

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