Overview

Job description

Are you an English and Dutch speaker looking for an exciting new opportunity?

An international company located in Brno is currently seeking candidates with a passion for customer care and a keen eye for detail.

Responsibilities include:

  • Responding to customer enquiries by email and phone, ensuring professional service
  • Conducting customer training sessions so products and services can be used to their full potential
  • Offering advice and technical troubleshooting where necessary

Requirements:

  • Fluent knowledge of both Dutch and English
  • Excellent communication skills
  • Previous customer service experience, prerably in a call centre
  • Computer literacy, with the ability to learn customer service software applications
  • Technical troubleshooting skills and advantage

Benefits:

  • Relocation package available for candidates outside of the Czech Republic
  • 25 days vacation, plus public holidays
  • Private medical care package
  • Meal vouchers
  • Discounted gym and wellness membership
  • Social and sporting events, chillout zone with leisure activities, language courses
  • Office refreshments
  • Professional development through training and a career progression path

Other info:
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services

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