Overview

Are you passionate about providing customer service and fluent in German? Join our dynamic team as a Customer Service Specialist and make a difference by supporting our valued German-speaking customers!

Job description

  • Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are met with the highest standards.
  • Multilingual Communication: Use your German daily, with English for internal communication. French? That’s a bonus!
  • Order Management: Process orders, coordinate deliveries and handle invoicing with precision.
  • Cross-Departmental Collaboration: Work closely with our sales and logistics teams to ensure seamless operations.
  • Own portfolio of clinets: You will be responsible for a selected range of customers

Requirements

  • Language Proficiency: Excellent command of written and spoken German, along with communicative English. French is a plus!
  • Personal traits: We’re looking for someone who is communicative, independent, and flexible.
  • Tech Skills: Strong MS Office skills, especially in Excel and Outlook. Experience with Oracle, SAP, or Salesforce is a plus.
  • Experience: Previous experience in a similar role is beneficial but not mandatory.
  • Education: A high school diploma at minimum.

We offer

  • Generous Time Off: Enjoy 5 weeks of vacation and 5 sick days annually.
  • Health & Wellness: Meal allowances, pension fund support, and a MultiSport card to keep you active.
  • Professional Growth: Opportunities for further education, fully covered language courses, and team-building activities.
  • Technology & Comfort: A company laptop to ensure you’re equipped for success.
  • Culture & Spirit: Be part of a unique Nordic company culture, embodying the “Hakkapeliitta spirit” with a collaborative and supportive work environment.
  • Financial Rewards: A competitive salary with a financial bonus for your contributions.

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.