Overview

We are looking for Technical Customer Support L1 with Dutch in Brno. The candidate will resolve problems with customers via telephone email or chat, troubleshoot issues with appropriate applications, identifies and documents clients’ problems. If you like it, join us and become part of a dynamic international team.

Job description

• The solution of the issues according to quality standards.

• Forward escalate cases to Level 2 support.

• Cooperate with customers and partners.

• Technical training for new employees.

Requirements

• English and Dutch advanced level.

• Orientated to solve problems and great communicational skills with customers.

• Team-player.

• Previous background in a Helpdesk environment.

• Knowledge of networking, mobile computing will be an advantage.

We offer

• 5 sick days.

• Vacation for 5 weeks.

• Cafeteria 800 CZK monthly.

• Meal vouchers.

• Multisport card.

• Training and courses.

• Modern office in the center of the city.

• Free refreshments in the workplace.

• Competitive salary.

• Annual bonuses based on financial results.

• Referral bonuses.

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.