Overview

Job description

Start your career!
A new opportunity has arisen in Prague! Our client based here in Prague is looking for young and energetic candidates that have a flair for customer service.

This is an unique opportunity for young or experienced people that have the motivation to begin their career within Customer service sector, so don’t waste any more time.
APPLY TODAY !

Main Responsibilities:

  • Acting as a Brand Ambassador for customers on a daily base
  • Answer all inbound Customer service calls, identifying type of case ,investigating the case and responding to customers as necessary.
  • Accurately and concisely document customer feedback and any troubleshooting completed during the call
  • Managing your own customer service cases from inception to resolution
  • Assisting the supervisor with ad-hoc duties and customer requests
  • Managing high volumes of inbound customer service calls

Requirements:

  • Excellent communication skills
  • Working experience from multinational company is highly desirable
  • Fluency in English
  • Native Czech or Slovak
  • High level of professionalism
  • Customer service position is an advantage
  • Basic MS Office Skills

Benefits:

  • Meal vouchers
  • Possibility of business trips
  • Fit stop
  • Fresh fruit delivered daily
  • Team buildings
  • Multisport card
  • Fully paid language course
  • Extensive Training and development program

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard”>www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition