Overview

We are currently looking for a Network Engineer in Prague to join our team on our client’s side. A great opportunity to work in an IT industry with exposure to new technologies and international environment.

Tasks and Responsibilities

  • Ensure effective deployment of new and modified Network and UCC solutions provided by Global IT within EMEA countries
  • Drive innovation and work to replace local obsolete Network and UCC solutions with global solutions
  • Follow guidelines of and report to the regional integration manager for related projects
  • Participate technically on projects to deploy new services, working closely with project manager and other technical resources
  • Implement technical changes within projects following the change management process
  • Provide assistance to local IT with technical issues related to solutions deployment
  • Provide trainings to Service Desks to ensure they adopt the new solution, making sure they support the end users properly
  • Hand over technical knowledge on solutions that was acquired during projects to the service support provider and operations team
  • Handle initial support of solutions after the go-live until the service support provider and operations team are ready to handle all management support

Requirements

  • University degree or comparable education in business or a technical subject
  • ITIL v3 certified
  • Cisco, Palo Alto, or Microsoft certifications are a plus
  • At least 3 years of experience managing IT services or platforms in an international context
  • At least 3 years of experience in Network Support and Operations
  • Previous experience in Network and UCC projects and initiatives
  • Excellent operational knowledge of UCC technologies such as O365, MDM, Antivirus, AD, and SCCM
  • Excellent operational knowledge of Network technologies such as WAN, LAN, WiFi, Firewalling, Proxy, and Remote Access
  • Strong ability to work autonomously and within a team
  • Customer oriented, able to build cooperative working relationships, proactive, and organized
  • Fluent in English (spoken and written), French language a big advantage, and any additional langue is a plus
  • Ability and willingness to travel up to 30% of the time
  • Candidates have to declare Criminal record extract not older than three months

We offer

  • Broad range of activities, tasks and projects
  • Further development and professional advancement
  • Friendly and international working environment
  • Competitive salary and various benefits

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About D-ploy




D-ploy is an IT Services and Engineering Solutions company with operations in Switzerland, Germany, Austria, USA, Czech Republic and UK. Since 2003, D-ploy has been offering IT services, knowledge and expertise to our customers across the globe. Our strength is in providing proven standard and individually tailored solutions, helping our customers achieve their strategic and business goals. Our core competencies are consulting and IT services in the area of IT infrastructure, service management, system engineering, migrations and operations.