Our client, a globally renowned leader in working capital financial technology, is now seeking an enthusiastic Customer Support Representative for their office based in Prague. The new team member will be handling emails and calls from English-speaking customers and will be providing support not only for users of company software, but also answering questions about company’s financial products.

Key activities:

  • Providing support for users of company software via emails and phone calls (roughly 80% email 20% calls)
  • Solving customer’s problems and gathering facts about their issues
  • Answering questions about company’s financial products
  • Cooperating with supplier onboarding specialists
  • Create and write content for user’s manual


  • Fluent C1 English is a must and any other language is welcomed but not required
  • Experience in customer service or similar position
  • Excellent communication skills and ability to learn fast
  • Proactive personality and strong problem-solving skills


  • Very good starting salary plus great bonus/commission programme (up to 2 extra month salaries annually)
  • Working within a small team with family environment for a successful company operating worldwide
  • Regular working hours, no shifts
  • 5 weeks vacations, pension contribution, meal vouchers and language courses
  • Clear training plan with 30/60/90-day targets

To apply for this position, please send a copy of your CV in English language and a brief covering letter or call Tereza on +420 725584990

Tagged as: , ,

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
In compliance with the new EU General Data Protection Regulation (GDPR), we would like to bring to your attention that by clicking on //Send application// you send your personal details to a third party that presents itself as an //employer// on JobSpin.cz website. The data you submit to this website is used and stored exceptionally for our internal statistical purposes and for assisting you in case of need of maintenance of your account or submitted applications for 30 days. You are always free to delete your data at JobSpin.cz. Simply send us a message at info@jobspin.cz, we will help you. For more information, read our privacy policy. By ticking this checkbox, you signify your understanding and acceptance of this policy.