Overview

Position is suitable for graduates, people with previous technical support experience, and people with a passion for photography

 

In this role, you will:

  • Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipment
  • Inform customers about a wide range of products and provide bot pre-sales and after-sales support
  • Maintain regular contact with customers until the problem or question is resolved
  • Become an expert for the product range and utilise this knowledge to provide a highly customer orientated service

We require:

  • Good English language, plus fluency in French at a native level
  • Previous Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcomed to apply
  • Proactive personality and willingness to learn new things
  • Excellent communication skills and a genuine desire to deliver world-class customer service
  • Must have an EU passport or Permanent Residency for the Czech Republic

 

We offer:

  • Very good starting salary and a range of additional benefits
  • A genuinely interesting career for anyone with a passion for photography
  • Ongoing training, including structured long-term skills building plans
  • Modern, multicultural working environment
  • Security of working for a stable and respected international company

 

If you would like to apply for this job, please send a copy of your CV in English language and a brief cover letter to Tereza Novotna

Tagged as: , ,

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
Upload your CV/resume or any other relevant file. Max. file size: 64 MB.