Overview

Location: Zanzibar, Tanzania (you need to relocate to Zanzibar)

Job Type: Full-Time

Job Summary:

We are seeking an experienced Hotel Tour Leader and Travel Agency Delegate to join our team. The successful candidate will be responsible for leading and organizing tours for guests at our hotel, as well as serving as a delegate for our travel agency. The ideal candidate should have excellent communication and customer service skills, as well as a passion for travel and hospitality.

Responsibilities:

-Lead tours for guests at our hotel, ensuring a high level of customer satisfaction and safety
-Organize and coordinate tour activities, including transportation, accommodation, meals, and sightseeing
-Act as a delegate for our travel agency, representing the agency and promoting its services to guests and visitors
-Maintain a high level of knowledge about the hotel’s amenities, services, and local attractions
-Develop and maintain relationships with local vendors and suppliers to ensure the smooth running of tours and travel services
-Manage tour budgets, expenses, and revenues to ensure profitability
-Handle guest inquiries, complaints, and requests in a professional and timely manner
-Ensure compliance with all health and safety regulations and standards
-Maintain accurate records and documentation of tour activities and expenses

Requirements:

-High school diploma or equivalent
-Previous experience as a hotel tour leader or travel agency delegate
-Excellent communication and interpersonal skills
-Strong organizational and time-management skills
-Ability to work independently and as part of a team
-Flexibility to work irregular hours, including evenings and weekends
-Fluency in Czech and Russian and English, both written and spoken
-Valid driver’s license and clean driving record (optional)
-Proficient in Microsoft Office and other relevant software applications

Benefits:

-Competitive monthly salary + sales commission
-Relocation and benefits package: company-sponsored accommodation, transportation and flight tickets, plus monthly food/beverage allowance.
-Opportunities for professional growth and development.

If you are a passionate and experienced Hotel Tour Leader and Travel Agency Delegate, we invite you to apply for this exciting opportunity.

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About Eden Tours and Travel LTD

Eden Tours & Travel LTD is the most reputable destination management company in Zanzibar, It offers complete solutions for the widest array of travel services including cultural, recreational, adventure, corporate, conferences and special group arrangements as well as the most exciting incentive travel packages. The company is very known for its professional and dedicated workforce, which offers nothing less than the highest-quality service to its clients.