Overview

Job description

Take advantage of this unique opportunity to work in an international company while helping people and jumping into a steady career with great benefits!
I am seeking candidates who are fluent in ENGLISH, prefer working in an INTERNATIONAL environment, and are searching for an opportunity to learn new skills, make an impact, and grow at a professional level.

Your responsibilities:

  • Ensuring the needs of all customers/clients are met
  • Managing and processing orders from customers in a short, timely manner
  • Responding to customers´ inquiries (over the phone and email)
  • Ensuring technical and other inquiries are appropriately redirected and followed up
  • Coordinating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)

Requirements:

  • Fluent English, another European language is an advantage (preferably German or French)
  • Working experience in a customer service role is PLUS, but not a requirement
  • Previous work experience in a multi-national company is a great advantage
  • Superb communication and organizational skills
  • Knowledge of Word, Excel, Outlook (intermediate level is essential)
  • Proactive attitude and drive for efficiency

Benefits:

  • Vacation – up to 25 days
  • Unlimited period contract
  • Flexible working hours
  • Opportunity for career growth both horizontally and vertically
  • Home Office
  • Referral bonus
  • Meal Vouchers
  • Fruit and refreshment on the workplace
  • Multisport Card
  • Life/Pension Insurance Contribution
  • Trainings and language courses
  • Teambuilding and company events
  • Brand new offices close to the city centre

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard”>www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition