Overview

Our client is looking for an Accounts Receivables Analyst to support continued EU expansion within cloud infrastructure services (AWS).The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management.

Job description

  • Research, analyze and resolve the Customer’s inquiries and payment blockers
  • Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
  • Earn customers’ and peers’ trust and build long-lasting relationship.
  • Participate to cross functional and process improvement projects
  • Create and implement standard operating procedures and process workflows
  • Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions
  • Timely report via weekly metrics and provide status updates on customers’ accounts and projects
  • Participate in operational excellence activities
  • Continually look at ways to improve the customer experience

Requirements

  • Fluent German or Italian & English
  • Previous Account Receivables, Account Payable, Customer Care, or other customer facing department experience
  • Extensive knowledge of Finance and Accounting
  • Direct and concise communication skills
  • Strong record of managing customers’ disputes.
  • Able to present in front of different audiences, from payable analysts to CEOs

We offer

  • Employees earn paid time off in addition to company paid holidays
  • Annual discount on products sold and shipped by company
  • Home Office
  • Flexible working hours

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