Overview

Job description

Our client in the Czech Republic provides business-to-business trans-formative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.

Our client believes in great things, and is doing them in Brno. They are a leading provider of next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center they provide services to more than 30 global multinational corporations.

– Point of contact for L1 Service Desk.
– Investigating issues engaging with problem management
– Continual service improvement activities.
– Provide guidance to users on next steps to resolve Access issues.

Requirements

– Proficiency in Portuguese and English (B2 level required)
– Basic IT knowledge is a plus but not a requirement
– Focus on customer
– Team player

All profiles will be considered, but experienced profiles should feature:

– Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite
– Previous experience working in an ICT Service Desk environment
-Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
-Intermediate knowledge of Network collaborations & VPN T/S
– Fluent Portuguese and English
– Start asap!

Benefits

WE OFFER:

– Permanent contract
– +2000CZK performance bonus per/month
– Meal vouchers
– Language courses
– Multisport card
– Competitive salary
– 5th week of paid leave
– Option to work from home
– Bike Friendly
– Modern offices in the center of Brno, 2nd largest city of Czech Republic
– Initial Accommodation – 2 weeks accommodation provided by the company on joining
– Training opportunities – Professional training provided by experts for eligible employees – Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.

Note for candidate

Send us your CV in English and Czech if you have one.