Job description

Your main responsibilities will be:
providing remote 1st/2nd line technical support to clients
✔ ticket coordination between client and partners
✔ basic troubleshooting with the focus on Linux and Windows Servers
✔ technical coordination and preparation of technical documentation and reports

Our client operates a 24/7 client support environment and the service desk analysts are required to work 8 hour shifts on a rotational basis.


As an ideal candidate you should have:

✔ working experience with IT help desk or call centre
fluent English and German is a must

We offer

We offer:
✔ great working atmosphere in an international team
great salary conditions, + 10% yearly bonus
✔ educational courses and training for your personal and career development
relocation package (flight tickets, accommodation…)
✔ 5 weeks of vacation, 3 sick days
✔ contribution to the pension insurance
✔ contribution for public transport
✔ meal tickets
✔ refreshment (coffee, tea, water on work) for free
✔ notebook and mobile phone including data tariff per company standards

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
In compliance with the new EU General Data Protection Regulation (GDPR), we would like to bring to your attention that by clicking on //Send application// you send your personal details to a third party that presents itself as an //employer// on JobSpin.cz website. The data you submit to this website is used and stored exceptionally for our internal statistical purposes and for assisting you in case of need of maintenance of your account or submitted applications for 30 days. You are always free to delete your data at JobSpin.cz. Simply send us a message at info@jobspin.cz, we will help you. For more information, read our privacy policy. By ticking this checkbox, you signify your understanding and acceptance of this policy.