Overview

Job description

  • Providing First Level IT Support 
  • Solving issues if end users such as logo, passwords, Internet connection, etc
  • Work with ticketing system
  • Close cooperation with the other team members
  • Communication via phone, chat and email
  • Daily use of languages
  • Location in the modern office right near metro station Pankrac (Prague 4)

Requirements

  • At least very strong B2 level of English + fluent French
  • Previous relevant experience or skills from customer support is an advantage.
  • Candidates without relevant experience but with great interest in IT are welcome as well.
  • Customer-oriented, good problem-solving skills

We offer

  • Competitive remuneration (39.000-41.000 CZK/month BRUTTO)
  • Attractive package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria system, multisport card, life and pension insurance, supplement for public transport in the amount of 1480 CZK/quarter, etc)
  • Initial training and support of your experienced colleagues
  • Possibility for professional and personal development.
  • Work in a leading company with world-known name
  • Amazing feeling of helping people.