- Providing First Level IT Support
- Solving issues if end users such as logo, passwords, Internet connection, etc
- Work with ticketing system
- Close cooperation with the other team members
- Communication via phone, chat and email
- Daily use of languages
- Location in the modern office right near metro station Pankrac (Prague 4)
- At least very strong B2 level of English + fluent French
- Previous relevant experience or skills from customer support is an advantage.
- Candidates without relevant experience but with great interest in IT are welcome as well.
- Customer-oriented, good problem-solving skills
- Competitive remuneration (39.000-41.000 CZK/month BRUTTO)
- Attractive package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria system, multisport card, life and pension insurance, supplement for public transport in the amount of 1480 CZK/quarter, etc)
- Initial training and support of your experienced colleagues
- Possibility for professional and personal development.
- Work in a leading company with world-known name
- Amazing feeling of helping people.