Job description

We have positions with German/Dutch/Swedish/Finnish!

Do you wish to launch your career in IT or you are already experience and wish to grow even more?

We are looking for people who want to work in the field of IT and grow within it.

We have openings in all the IT Support / Help Desk departments: LVL1, LVL2 positions

Both juniors and seniors, salary will be based on experience.

Do not hesitate and apply now!

These will be your daily IT support responsibilities:
– Replying to questions: Hardware, software and network related
– Helping users to install their apps
– Identification and documentation of technical issues
– Empathetic approach towards customers and their needs
– Redirecting complex issues to higher positions
– Creation and contribution on manuals
– Goal to achieve the best customer feedback


– Advanced level of spoken and written English B2+ (German/Dutch/Swedish/Finnish at least on B2+ in case of such positions)
– Energetic, dynamic and pro-active approach
– Communication, compassion and social skills are a must
– If you are looking for a senior position, it is a plus to have a Degree in Computer Sciences or similar


– 5 weeks of holidays
– 4 Sick days
– Meal vouchers
– Referral bonuses
– Multisport card
– Refreshment in the office
– Work on various projects
– Professional and personal development
– Developing of linguistic skills
– Competitive salary and many other interesting benefits

Note for candidate

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search

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