Overview

For our client Finnish automotive company, which crafts innovative products for cars, trucks, and heavy machinery, we are looking for candidates for the Oracle Support position. You will be working in progressive company with Scandinavian company culture.

Job description

What would be your role?

Your role will be a 2nd level incident support specialist. You will be solving IT issues of internal stakeholders across the company, eg. Customer service, Supply chain, Finance. Your daily tasks will consist of solving tickets, handling change requests, and supporting various projects.

System interface issues

  • Support the smooth running of integrations between our company and logistics providers
  • Internal system functionality
  • Documents creation
  • Data and data transfer correction
  • Bugs fixes – via tickets

System maintenance

  • Daily review and resolution of error logs
  • Monthly warehouse openings, financially, delivery receivals
  • Item data maintenance
  • Data transfers coordination

Other responsibilities

  • Process automation
  • Project implementation
  • UAT testing support

Requirements

  • 2+ years previous experience in Supply Chain or Customer Service environment
  • Previous experience with system support/system key user role highly appreciated
  • Experience with Oracle or similar OM System
  • Fluency in Microsoft office (especially MS Excel) and data analytics tools
  • SalesForce.com experience is a plus
  • Good knowledge of English (B2)

We offer

  • Financial bonus
  • 5 weeks of vacation, 5 sick days
  • Home office option
  • Company laptop
  • Equipment for working from home provided
  • Further education system
  • Language courses fully covered by employer
  • MultiSport card
  • Meal allowance

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