Overview

Your Role and Responsibilities :

Customer Service Representative with English and one of the following languages: German, French, Spanish, Portuguese, Turkish Russian, Polish Croatian, Dutch or Hungarian

As a Customer Service Representative, you will:
deliver premium 1st level customer support to the employees of our partner companies
handle inbound and outbound calls, e-mails, chats
resolve technical cases using the most modern technology and digital means
dispatch unresolved issues to different support groups
communicate with IT specialists on different levels and in different countries
act as an intermediary between all stakeholders
contribute to improvement of current procedures
become essential part of our global multinational team, develop relationships with other team members

What do we offer?
opportunity of career growth within our company after two years
chance of work experience and expertise which will further result into an unmatched multitude of career choice opportunities
pleasant open space working environment
balance between working environment and personal life through the following benefits:
support for your visa application
extra 5 days of paid holidays
flexible working pattern
attractive mobile tariff for all employees
Multisport Card (800 sport and relax centers in 140 cities over Czech Republic)
private medical insurance plan
pension and life insurance
attractive referral bonus programs
access to vast platform of self-education programs, certifications, free language courses
relocation assistance (for German, Dutch and French language)

You will have the opportunity to:

· Become part of our diverse and multinational community and collaborate within global and local teams
· Gain knowledge and develop skills through our world-class trainings
· Benefit from mentoring and coaching
· Balance your work with your life and enjoy a flexible working environment

Tagged as: , ,

About Kyndryl

Kyndryl designs, runs and manages the most modern, efficient and reliable technology infrastructure that the world depends on every day.