Overview

Job description

As Security Engineer (L2) you will be responsible for:

  • The role is responsible for providing a professional second-line remote technical support and engineering service to clients by proactively identifying and resolving technical incidents and problems
  • Monitor infrastructure – ensure that assigned infrastructure at the client site is configured, installed, tested and operational
  • Identify problems and errors – log all such incidents in a timely manner with the required level of detail with all the necessary. Liaise with all stakeholders including client IT environments, vendors,..
  • Ensure resolution of incidents and requests – investigate second line support calls assigned to them and identify the root cause of incidents and problems
  • Escalate requests and exceptions to the 3nd line support team
  • Incident management – will take responsibility receiving calls and incidents at the services desk. Assist in analysing, assigning and escalating the support calls

Requirements

What would make you a good fit for this role?

  •  2+ years experience required in network security administration or support
  •  Experience supporting clients with any of the following technologies: Checkpoint, Juniper, RSA Security, Cisco, F5
  •  Proficiency in English & any European languages mentioned above is required
  •  Any certifications in the abovementioned technologies would be advantageous

We offer

We can offer a rich package of benefits and conditions:

  • Great salary conditions + 10% yearly bonuses
  • Permanent contract, beautiful offices environment in Prague
  • Opportunities for a personal and professional development
  • Meal vouchers, 5 weeks of holiday
  • Mobile phone, notebook
  • Relocation package – flight tickets and accommodations
  • 3 sickdays, contribution for public transport ticket, contribution for pension insurance 1000 czk/monthly
  • Language courses, and much more…

In case of your interest do not hesitate and apply to this great opportunity. Applications and CV is required in English, please.

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
Upload your CV/resume or any other relevant file. Max. file size: 64 MB.


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