If you are a Czech/Slovakian telesales person with native or advanced English and excellent communication abilities by the phone, good listening and persuasion skills, emphatic and customer-oriented, if you have the ability to easily identify and understand the needs of the clients, apply or call us for an interview.
Description of the job
Our new coleague will:
– Present, promote and realize sales of natural dermatocosmetic products by telephone, in pre sales system, B2C;
– Take orders and initiate phone calls to provide information about our natural dermatocosmetic products and sales them thru the phone;
– Introduces and operates information obtained from the customers in the company database (CRM).
– Establish, maintain and develop relationships with all existing clients in their area / country of origin and extends the portfolio of existing clients by our company own and specific methods;
– Provide assistance and advice to clients – Correct and complete information about natural dermatocosmetic products and when needed, builds individualized treatment plans for each client depending on the products ordered and customer needs
– Keep track and will be responsible for achieving the sales plan
-Receive orders and preferences from customers and registers them in CRM in order to be delivered just in time;
– Call regular clients and let them know the special offers made specially for them;
– Follow the commercial and delivery policy of the company according with the specific products that we have
Experience in direct sales or sales by phone for at least 6 months.
Experience in call center activities or sales in the pharma market / natural products market is an advantage;
Good PC operating knowledge (operating CRM systems is an asset).
Pleasant and positive vocal tone / stamp.
Developed memory, information retrieval, organization and planning skills.
Dynamic and flexible temperament.
Positive and proactive attitude, empathy and understanding;
Orientation to customer needs and results;
Communication, listening, consultation and persuasion skills by phone
Proactive thinking, creativity and initiative;
Customer orientation and results;
Attractive salary package well above the average of the telephone / call center sales industry;
Modern working environment, in the center of Bucharest;
Professional training both on the products and on specific sales techniques.