Job description

Do you have experience with networking, IT support or IT helpdesk? Are you familiar with monitoring tools? Do you speak English fluently? Then continue reading!

We are looking for a new colleague for an international company with a newly opened branch in Prague.

Main responsibilities:
– Monitoring Large Infrastructure which include Network, Servers, VMware, Application via monitoring tool.
– Performing IOS upgrade of Cisco routers and switches.
– Performing Initial troubleshooting for all network related outages and escalating to network engineering team.
– Changing Virtual LAN (VLAN) on switch port as per Local IT Ops requirements.
– Deployment of virtual machine.
– Handling Major Incident Management
– Providing IT helpdesk call center support during weekend shifts (24×7 operation with rotational shifts).

Start: June 2021 (or earlier)
Location: Prague


– Relevant IT Certification such as Cisco Certified Network Associate is required.
– Certification such as Vsphere 6 foundation certificated, Solarwind certified professional, Information Technology Infrastructure Library is added advantage.
– Knowledge on how monitoring tool.
– Knowledge of supporting network equipment including Cisco routers, Cisco switches,Cisco Wireless Controller, VeloCloud SD-WAN.
– Analytical thinking.
– Ability to learn new technologies quickly.
– Basic knowledge of Microsoft windows server, VMware.
– Fluent in English (written and verbal)


– possibility of home office during the pandemic
– contribution into retirement plan
– meal vouchers
– 5 weeks of holiday
– Multisport card

Note for candidate

Send us your CV in English and Czech if you have one.

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