Overview

Job description

Join a new project in visual digital entertainment in Prague! Use your languages at multinational company and enjoy the advantage of small teams and family environment of international company opened to individual needs of its employees. The company is supporting all Europe and covering many language combinations.
Family environment is waiting for you!

You will be responsible for:

  • Supervising orders and delivery (pricing check, goods allocation, managing orders in SAP)
  • Checking client´s satisfaction and working on improving overall client´s satisfaction
  • Monitoring complete process of orders – schedule orders, inform customer on delivery date and check delivery date and make sure that all goods is delivered on time
  • Ensuring about the client satisfaction with the product and looking for a solution in case that the product did not fulfil client´s expectations
  • Cooperating with various sectors within company – marketing, customer care, finance, IT, logistics
  • Processing orders and records about products in SAP system
  • Regular participation in meetings and reporting to team manager

Requirements:
What we expect from you:

  • At least one year experience in order administration or complex customer service/account management
  • Fluency in English and German language
  • Knowledge of sales processes
  • MS Office active user, SAP is plus
  • Good sense for business, sales and people management

Benefits:

  • ** Relocation support for international candidates ***
  • Targeted yearly bonus (usually 10 % of the Annual Base Salary)
  • 26 holiday days per year
  • Short time sickness days – as per the local policy (4 x)
  • Public transport contribution – as per the local policy
  • Lunch vouchers extra to basic salary
  • Laptop – provided per the local policy
  • Mobile phone
  • CZ Pension Insurance contribution – after one year of employment
  • Discount for employees on company products
  • Multisport discount membership – as per the local policy
  • Refreshments at work place

Other info:
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services

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