About the employer:

Our client is a world leader in the sector of business consulting, offering services in the field of Finance, Systems Integration, Telecommunications and Informatics among many others. With operation centers in more than 70 countries worldwide, today this corporation is a globally recognized leader of the “next generation” of business consulting with a reported revenue of billions of dollars.

As an employer, not only that is our client ranked among the most innovative companies to work for in business-focused publications such as The Wall Street Journal, but your progression and professional growth is equally as important, as you have a say in where your career goes within the organization. This is not only a good chance to get the job you are looking for, but an opportunity to improve your skills and professional experience at the international level and with a globally-known corporation.

The role:

The Service Level Agreement (SLA) and reporting team is part of wider Finance Professionals` back-office team, taking care of reporting, data gathering, data maintenance, testing & analysis, and presentation of results to our clients. SLA Professionals are predominantly focused on SLAs, OLAs, KPIs, and statistical data analysis, reasoning and delivery to respective parties, in order to improve processing, decision making, and the operational excellence and the services provided.

The responsibilities: 

*Developing and maintaining CSS Europe reporting structures.
*Defining and maintaining SLAs, OLAs, KPIs, and stats definition documents, as well as working instructions for all processes.
*Understanding the processes, services, policies and internal controls related to analyzed data.
*Preparing sub/regional monthly reporting packs, including trending analysis.
*Data mining, sampling, testing and analysis.
*Preparing HR & finance analyses and packs for supported countries.
*Interacting with department leads to determine reasons for trends and one-off movements.
*Maintaining data gathering questionnaires and expanding usage into all functional areas as applicable.
*Planning and managing SLA reporting transitions.
*Ad-hoc reporting.

The ideal profile: 

*A degree in Finance or related areas is desired.
*Strong Excel experience (pivot tables, macros, the foundation of VBA).
*Experience in similar position in international Shared Service Center.
*Understanding and practical knowledge of processes in Finance.
*The ability to work independently and as part of a team.
*Strong processes orientation, knowledge of process design tools.
*Pro-active and strong analytical skills.
*The ability to prioritize, multi-task, and work under pressure.

The offer: 

*Very competitive remuneration.
*Extensive corporate benefits package including home office and 25 days of holiday
*State of the art office building in Prague center.
*Free refreshments in the workplace.
*Social events and team building activities.
*Extensive training and coaching.
*Perspective projects with an international scope.
*Positive and social working environment.


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About People Place

About People Place

Our group has been successfully sourcing and providing talented hard-working professionals since 2001, which makes us an experienced but young Recruitment & Staffing agency in the market. Our passion is to lead through enterprise, innovation, warm-heartedness, and integrity. Going the extra mile comes as standard for us at all times.

People Place helps people shape their careers and organizations their human power. We build relationships with our candidates and we develop a client service that goes beyond business. To exceed expectations on both sides is part of our company DNA.

We look forward to hearing from you and having the opportunity to chat on a one-to-one basis. Discuss your goals, priorities, and expectations with our HR Specialists. Plain and straightforward, our goal is to put together Best & Best.

Lenka Nemcova

Senior Talent Recruitment Consultant
People Place
Distinctly Different

mobile +420 605 115 072
email: lenka.nemcova@peopleplace.eu
Address: Halkova 2, Prague 120 00
Country: Czech Republic