Overview

Job description

A global leader in business process outsourcing, this company specializes in customer experience outsourcing with other services ranging from sales to payment management to marketing. This company’s branches are present across 25 countries worldwide, and it has over 250 business partners. By investing in their partners and employees, this company passionately focuses on evolving the consumer experience.

The Sales Manager has responsibility for conducting outbound market contact activities of team consisting of sales representants.

You would be responsible for:

  • Leading group of inside sales representatives
  • Participate on recruiting of new team members, coaching
  • Motivation of team members
  • Monitor team performance, controlling team members’ KPIs, evaluating staff results
  • Provide support for escalated issues
  • Ensure the issues are escalated and solved timely
  • Ensure all procedures are in accordance to the company internal rules
  • Coordination of activities of the team

Requirements:
The successful candidate should have the following attributes:

  • Fluent knowledge of English and Other
  • Work experience in sales/account management/customer service
  • Work experience in coaching/leading a team and people management
  • Previous experience in IT business is highly welcomed and is a big plus
  • Very good communication skills
  • Ability to work well on your own and also as with team of sales representants
  • Interest in sales and self-motivation
  • Time management skills

Benefits:

  • Commissions – competitive salary
  • 4 weeks of vacation + 2/3/5 days – depending on performance
  • Meal vouchers
  • Possibility of business trips
  • In-company massages
  • Fresh fruit delivered daily
  • Team buildings
  • Multisport card

Other info:
Send us your CV in English and Czech if you have one.

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