Overview

Job description

What makes you successful is your ease of conversation, building relationships and connecting with others.

What excites you is a dynamic environment where you are expected to handle multitasking and think ouside of the box.

What makes you great candidate is your customer centric approach and your experiences in this field.

For one of our client we are looking for candidates to join their back-office team of experienced professionals.

More specificaly you will:

  • Take care of your own portfolio of customers
  • Be accountable for the timely and accurate resolution of customers’ queries and issues (both via telephone or e-mail)
  • Advise customer’s regarding their orders, logistics and delivery
  • Collect customer’s feedback
  • Maintain and manage relationship with your customers
  • Work cohesively in a team environment.

Requirements:

  • 1+ years of experience in customer support environment or logistics field
  • Good command of English (both written and oral, level C1)
  • Customer-oriented approach
  • Strong communication and organizational skills
  • A high level of self-motivation and positive attitude

Benefits:

  • 25 days of paid vacation
  • Bonuses
  • Meal vouchers
  • Contribution to insurance
  • Trainings and courses
  • And more.

Other info:
Send us your CV in English and Czech if you have one.

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