Overview
Job description
Are you an IT enthusiast, a French speaker, and do you enjoy providing technical support?
Key responsibilities:
– Reply to queries as the 1st point of contact
– Identify technical issues
– Ensure user needs are met
– Record technical issues
– Escalate more complex issues
– Accept inbound telephone calls and emails
– Provide an excellent customer experience
Requirements
– Command of English and French (C1)
– Strong communication and interpersonal skills
– Relevant Experience (1 year)
– Problem solving skills
Benefits
– 25 days of holiday
– Sick days
– Flexible working hours
– Meal vouchers
– Multisport card for sport activities
– Public transport reimbursement
– Career development in an international company
Note for candidate
Send us your CV in English and Czech if you have one.
