Overview

For our client, a famous cloud computing company we are looking Support Specialist with French and English languages.

  • Would you like to build your career in a progressive and stable company?
  • Are you a problem solver, goals and customer-satisfaction oriented, well organized, responsible person with excellent communication skills?
  • Would you like to improve your knowledge of cloud products and technologies?

If you say: „YES! YES! YES! “ I guess this job opportunity will be a great chance for you!

Job description

  • You will provide expert technical guidance for the company’s products and cloud technologies to SME customers via phone, email, and/or remote access.
  • Working collaboratively, you will analyze and develop solutions for customer issues ensuring
  • Detailing cases and resolutions clearly in the CRM system
  • Taking ownership of hot and more critical cases when required

Requirements

  • Some background in providing technical customer support
  • Ability to understand technical issues and apply technical concepts
  • 2+ years of work experience with Windows Server/Desktop and networking/WEB protocols (TCP/IP/HTTPS/DNS)
  • Proficient (Native) French languages is MUST
  • Fluent English language is MUST

We offer

  • 25 days of vacation
  • 5 sick days per year
  • Home office possibility
  • Cafeteria program
  • Lunch allowance
  • Travel Card coupon for the local public transportation
  • Supplementary pension
  • Corporate events 

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.