Overview

There’s forever been a conflict between who makes a product successful: the advertisers/marketers or the operations who deliver the product. Tabella clients don’t face this dilemma. Tabella delivers on both fronts. Optimizing Digital Operational Excellence.

Outbound Sales and Retention Executive

The Outbound Sales and Retention Executive will apply their passion to promoting and selling the company’s products. You will promote new product releases, upcoming promotions, and customer satisfaction surveys amongst other assigned tasks.

RESPONSIBILITIES

  • Outbound Calling to existing customers;
  • Improve Player Retention;
  • Re-activate dormant customer accounts;
  • Work to set targets;
  • Work closely with the Marketing and CS teams to promote products and services;
  • Assist with the reporting functions;
  • Ensure that any customer issues are followed up and resolved in a timely manner;
  • Provide first line support to customers if and when needed;
  • Proactively develop customer relationships by maintaining contact at an appropriate level;
  • Ensure that outbound sales do not compromise Data Protection and verification policies;
  • Feedback customer issues to line manager and relevant department;
  • Make recommendations to promote and improve customer experience;
  • A First point of contact for customers;
  • Accurately record customer feedback.

REQUIREMENTS

  • A self-motivated and enthusiastic attitude;
  • A proven track record of working towards / delivering against set targets;
  • Experience in an English language telephone based customer service, market research or sales environment;
  • Confident communication skills and be able to think on their feet;
  • A keen interest and knowledge of casino games will be an advantage;
  • A sales or marketing background will be advantageous.

BENEFITS

  • A competitive salary package reflecting skills and experience
  • Interesting incentive scheme
  • Modern offices with a fun zone
  • Opportunity for professional growth
  • Pleasant work conditions
  • Option of further education and training

For more information about us you can visit http://www.tabella.cz.

If you think you are the right candidate for this position, we would love to hear from you.

Please send us your resume along a cover letter explaining why you are the best fit for this position.

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About Tabella s.r.o.

We are a company focused on the fastest growing business - online Gaming, marketing & advertising, solar technologies, artificial Intelligence and charity projects. Dozens of websites. Fifteen years of experience. Hundreds of employees.Thousands of players.