Job description

Key Responsibilities:

AS A TEAM LEADER, you will be:

  • responsible for the team’s overall deliverables.
  • accountable for different situations that have to be judged.
  • responsible for process improvements in his/her area of work.
  • responsible for the development of team members.


  • Professional fluency in German and English – level C1. 
  • 2-3 years of relevant work experience (team leader, supervisor; ideally in CSR or call centre environment). 
  • Previous exposure to multicultural working environment is an advantage
  • Good people management and customer handling skills
  • Analytical skills
  • IT literacy

We offer

  • · Permanent contract
  • Performance bonus
  • Meal vouchers
  • Language courses
  • Competitive salary
  • 5th week of leave
  • Option to work from home
  • Modern offices in the center of Brno, 2nd largest city of Czech Republic
  • Initial Accommodation – 2 weeks accommodation provided by the company on joining
  • Training opportunities – Professional training provided by experts for eligible employees – Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.
Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
Upload your CV/resume or any other relevant file. Max. file size: 64 MB.
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