Overview

Job description

About the job:

  • Providing First/Second Level IT Support to customers in German language
  • Lodging and tracking requests, maintaining history records
  • Close cooperation with the other team members
  • Communication via phone and email
  • Daily use of German (customers) and English (colleagues) languages
  • Location in the modern office near metro station Pankrac

Requirements

About you:

  • At least very confident B2 German + B2 English.
  • Candidates without relevant experience but with great interest in IT are welcome for Level 1 Support.
  • Candidates with previous experience are welcome for L2 Support
  • Customer-oriented, good problem-solving skills.

We offer

What you will get:

  • Attractive package of benefits (5 weeks of vacation, 3 sick days, meal vouchers, cafeteria system, multisport card, relax room, refreshment on site, contribution to public transport annual ticket, life and pension insurance, etc)
  • Initial training and support of your experienced colleagues
  • Possibility for professional and personal development
  • Work in a leading company with world-known name
  • Amazing feeling of helping people
  • Work in the international team
  • Daily use of foreign languages