Overview

Are you passionate about solving technical problems and providing excellent customer service? Join our client’s team as a Technical Support Engineer!

Job description

  • Provide technical support to customers via Chat, Phone, Webforms, and ServiceNow (SNOW)
  • Troubleshoot and resolve issues using SQL and Java
  • Manage multiple support cases and keep customers informed
  • Collaborate with global teams to ensure exceptional customer service

Requirements

  • English at a professional, communicative level is a must
  • Hands-on experience with SQL and Java (academic or professional)
  • Strong communication, problem-solving, and troubleshooting skills
  • Customer-focused, adaptable to various tasks (phone, chat, technical cases), and comfortable handling requests over the phone
  • Experience in support, software development, or IT is a plus
  • Additional European language is a plus

We offer

  • Hybrid work model
  • 5 weeks of vacation
  • 12 sick days
  • Meal vouchers, Multisport card, Cafeteria
  • Annual bonus
  • 1-year contract with the possibility of extension

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.