Overview

Job description

Are you interested in IT technologies? Do you want to share your technical experience with a 10-member IT team?

Apply for the role: Technical support, level 2!

Key responsibilities
– Assorted administrative tasks related to HW/SW
– User support services
– Technical support for HW including PC/laptop, monitor, docking station, Desk phone, printers etc.
– Technical support for SW including internal applications, MS Windows 10, internet applications etc.
– Reporting of actions in the ITSM/ITIL system
– Troubleshooting and analyses of computer system errors
– Cable management
– Building IS infrastructure

Contract length: 6 months with high possibility of extension
Location: Prague 9

Requirements

– Bachelor´s degree in technical field or relevant experience
– Good knowledge of IT equipment/SW and its setup
– Experience with MS Office 365, Outlook/exchange, Remote management tools, iOS, iPads, Active directory administration, TCP/IP and networking basics productivity tools, Windows 10 OS
– Very good knowledge of English (daily communication with customers and colleagues, written and spoken)
– Team player
– Customer oriented attitude

Benefits

– 5 weeks of holiday/year + sick days
– Meal vouchers
– Cafeteria benefit package (up to 4000 CZK per month after trial period) – can be used for travelling, sport&culture, education, wellness and health care
– International company with daily use of foreign languages
– Young and dynamic team

Note for candidate

Send us your CV in English and Czech if you have one.

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