Overview

Job description

An international travel company headquartered in Berlin seeks new members of their customer support team!

Working in both English and German languages, successful candidates will play a key role in providing excellent advice and support to customers, including:
– handling flight bookings and rechedulings
– answering questions related to air travel and the company’s website
– Liasing with airlines and airports to ensure customers’ needs are met

This position offers an excellent opportunity to work in Berlin and to professionally develop. Alongside a motivating salary structure, you can also expect significant discounts on premium flight tickets and other excellent benefits!

Requirements

-Excellent knowledge of both English and German.
-Good communication skills and computer literacy.
-Great interpersonal and team skills.
-Shift services from Monday to Sunday between 06:00 and 23:00
-Previous customer service experience is an advantage.

Benefits

-Heavily discounted flight tickets
-Access to an online portal with a number of discounts for shopping, travel and more
-27 days holiday (rising to 30)
-Company discount for gym/fitness
-Exchange programs between the company’s international offices
-Free on-site refreshments

Note for candidate

Send us your CV in English and Czech if you have one.

Tagged as: