Communications Specialist

Overview

Mission and objectives
The WHO Country Office was established in Prague in 1992 to assist Czechia in achieving its main public health priorities and to engage the country in global public health. The priorities for the Country Office are set out in the Biennial Plan of Cooperation between WHO/Europe and Czechia. The Office implements the plan in close collaboration with national institutions and international partner agencies.
Context
In the context of multiple emergencies, the UNV will support emergency communications of the Country Office, contributing to communicate risks to affected and at-risk populations through the social media, engage communities and increase political, financial and public attention on WHO response and advice. Following the grading of three emergencies (COVID-19, Ukraine’s war and monkeypox), communication specialists in social media are needed in country offices to support the development, implementation and evaluation of communications strategy in the context of multiple emergencies by sharing relevant, timely, credible and accurate health information and advice to target populations in the Czech Republic through the social media and showcasing WHO’s work in in support the health systems and positive health impacts. Reporting to the WHO Country Office Communication Officer the incumbent is expected to provide emergency communications in support to WHO/Europe multiple response through social media.
Task description
Within the delegated authority and under the supervision of the Country Office Communication Officer and working closely with counterparts at the respective WHO Regional Office and WHO HQ, the UN Volunteer will:

Social Media and Web Management:

• Manage WHO Czechia’s social media platforms (e.g., Twitter, Facebook, Instagram) to promote key health messages, campaigns, and initiatives. • Develop a social media content calendar to ensure consistent and timely posting.

• The candidate will be responsible for managing the country office website, including adding, editing, and updating content to ensure accurate and timely information is available

• Monitor social media channels for engagement, trends, and opportunities for interaction.

Content Creation:

• Draft and edit compelling and accurate content for social media posts, articles, blogs, and other communication materials.

• Collaborate with relevant teams to gather information and stories for content creation.

• Ensure all content adheres to WHO’s communication guidelines and standards

Graphic Design:

• Utilize basic graphic design tools such as Canva to create visually appealing graphics for social media posts, infographics, and other digital materials. • Ensure graphics are aligned with WHO’s branding guidelines and convey key messages effectively.

Press Releases Drafting:

• Assist in drafting press releases and media advisories to announce important WHO initiatives, events, and announcements.

• Coordinate with media contacts to distribute press releases and respond to media inquiries as needed.

Monitoring and Reporting:

• Monitor the performance of communication activities, including social media engagement metrics, website traffic, and media coverage.

• Prepare regular reports on communication activities, achievements, and challenges for internal and external stakeholders.

The above outlines the general responsibilities and requirements for the position of Communications Specialist. Specific tasks and activities may vary based on the evolving needs of WHO Czechia. Furthermore, UN Volunteers are encouraged to integrate the UNV mandate within their assignment and promote volunteerism through engagement with communities in the course of their work. As such, UN Volunteers should dedicate part of their time to the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant publications, developing networks with volunteering organisations and taking an active part in UNV activities (for example, in events that mark International Volunteer Day);

• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;

• Provide annual and end-of-assignment reports on UN Volunteer actions, results and opportunities;

• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;

• Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;

• Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever possible. Results/expected outputs:

• As an active WHO team member, efficient, timely, responsive, client-friendly and high-quality support is rendered to WHO and its beneficiaries in the accomplishment of her/his functions, including;

• Local health capacity developed through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs);

• Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment;

• A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

Qualifications:

• Bachelor’s degree or equivalent in Communications, Journalism, Public Relations, or a related field.

• English, Level: Fluent, Required

• Czech, Level: Mother tongue, Required

• 3 years of experience in social media management, content creation, and digital communication.

• Basic knowledge of graphic design tools, preferably Canva or Adobe Creative Suite.

• Strong writing and editing skills, with attention to detail and accuracy.

• Ability to work effectively in a multicultural and fast-paced environment.

• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;

• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment;

• Commitment to WHO’s mission and values.

UN Volunteer entitlements and allowances:

The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service.

Contingent on specific eligibility criteria, location of the volunteer assignment and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos).

For information specific to your assignment please see below: Please note that the amounts can vary according to fluctuations of the monthly post adjustment.

Monthly Living Allowance (Per month): CZK 41176.41

Entry lump sum (one-time payment): USD 400

Exit allowance (for each month served, paid on completion of contract): CZK 3431.37

Medical and life insurance: Cigna Private Insurance Leave entitlements:

Annual leave: 2.5 days accrued per calendar month

Uncertified sick leave: 7 days for 12 months and 4 days for shorter assignments

Learning leave: 10 working days per consecutive 12 months (shorter assignments are prorated)

Maternity Leave: 16 weeks

Paternity Leave: 10 days

Tagged as: communication, social media, volunteer