Overview

WebHelp is an International Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers, and their employees.

Customer Service for HBO with Hungarian language

Join the fascinating and ever-changing digital media world!

Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner HBO, the online streaming service of the digital media giant HBO.

What you will do in this role:

Answer phone calls, e-mails, and messages on social media from customers
Help customers with issues related to the service
Inform customers of promo events
Work shifts: morning 10:00-18:45, afternoon 14:15-23:00, weekends and bank holidays 12:00-18:00
Phone calls are inbound, no cold-calling
Suitable for people without experience

Requirements

Good computer skills and good knowledge of MS Office
Ability to quickly identify customers’ problem and needs
Ability to set priorities and manage daily responsibilities effectively
A client-oriented approach, patience, and strong communication skills
Team players with the ability to also work independently
Native Hungary and communicative level of English in both oral and written form
Flexible starting date upon agreement.

Offer

Free HBO subscription for employees
Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
Attractive bonuses according to the performance
Tasty coffee&tea
Multisport card.
Daily use of foreign languages, especially English.
Great referral bonus
Game corners (ping pong, football, PS4), relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes.
Around the building, there are plenty of restaurants that are also vegan-friendly.
A team that is fair and human at all times, including corporate governance.
Close to public transport (Metro Budějovická)
Fitness center or park nearby
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment

If you are interested in our offer, please apply now!

About Webhelp Enterprise Sales Solution

Webhelp Enterprise Sales Solutions

WebHelp is an International Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.