Job description

Customer Support and IT services are waiting for you!

What you should daily do?

  • Taking care of portfolio VIP customers
  • Advicing customers in many tasks
  • Solving inquiries and issues via telephone or email (mainly adinistrative tasks)
  • Cooperating within international team
  • Helping with administrative tasks on request such as maintaining records and process paperwork
  • Advising customers regarding passwort change, login into company system, how to use company system (training will be provided
  • Solving possible issues and giving an advice if needed


  • Communicative English and native or fluent French
  • Professional client care attitude
  • Good communication skills
  • Previous customer service work experience is plus, not must
  • Interest in IT
  • Excellent and effective organizational and time management skills

Previous experience is not required. Graduates are welcomed!Benefits:

  • Financial bonuses for solved tasks
  • Meal vouchers
  • Home office/flexi start of your work
  • Teambuildings, beer after work with colleagues
  • Language courses – study a new language!
  • Life insurance program and Pension savings plan
  • Location nearby city centre
  • International team and environment
  • Career opportunities in the one of the most successful companies in the world

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard”>www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition