IT Support Analyst (Deutsch)

Unser Kunde ist ein multinationales Unternehmen, welches verschiedene Dienstleistungen im den Bereichen Consulting, IT und Outsourcing anbietet. Besonderen Wert legt dieses dabei auf eine freundliche und unterstützende Arbeitskultur, in der sich eine angenehme Beziehung zwischen den Angestellten entwickelt. Das Büro befindet sich im Zentrum von Brno (deutsch: Brünn), hat seit 2016 eine beachtliche Entwicklung durchlaufen

Continue Reading

Technical Support Engineer with German

Job description

Do you have a passion for technology?
Do you enjoy problem-solving?
Do you speak fluent German?

A leading technology and data capturing company is looking for talented individuals to join their Brno office.

As a technical support engineer, you’ll support a number of business-to-business clients, providing information on support issues, compatability and configuration. This is not a call centre position, but a highly collaborative office where teamwork is encouraged – and offers a significant amount of internal training and education.

This is a position ideally suited to candidates who wish to challenge themselves on a daily basis, and ideally have experience in technical troubleshooting. If this is you, please apply today!

Requirements

– Fluent German
– Good English (B2 minimum)
– An active interest in technology and a willingness to learn new skills
– Excellent communication and problem-solving skills
– Previous experience in customer/technical support
– Eligible to work in the Czech Republic

Benefits

– 5 weeks’ holiday per year
– Multisport card for sport and recreational activities
– Lunch contributions
– Contributions to life insurance/pension
– Free language courses
– Training and development programmes
– Free workplace refreshments

Continue Reading

Start your career in Customer Care (Brno, Czech Republic)

Do you want to give a head-start to your career in the Czech Republic?

If you are proficient in English, willing to learn and face new challenges every day, YOU are the person that we are looking for! Also, the knowledge of another language, such as German, Romanian, French or Italian is needed.

We have multiple job vacancies waiting for you within the help desk environment in Prague and in Brno. No previous experience is required.

Job description

Responsibilities:

  • You will provide prompt solutions to clients and colleagues, guiding and explaining them the procedures
  • You will escalate cases to higher levels of support if needed
  • You will communicate daily with colleagues, clients, and the other departments

Requirements

Requirements:

  • To be a proficient speaker of  English + another language – either German, Italian, French or Romanian on a level of B2 at least
  • To possess excellent social skills – the ability to deal with a variety of people is a must
  • To have an interest in technology and a willingness to learn and develop new skills
  • To be customer-oriented and to enjoy working with people
  • Flexibility to work in shifts (no night shifts)

We offer

We offer:

  • Competitive salary (28.000 CZK to 35.000 CZK / 1100 EUR to 1400 EUR brutto – that depends on your language skills and flexibility to work in shifts)
  • Performance bonuses
  • Permanent contract
  • Meal vouchers
  • Modern multicultural working environment
  • Sick days
  • Full training and additional courses(languages, IT, etc..)

 

Send me your CV in English to gergana.belcheva@manpower.cz and I’ll contact you for further details.

Continue Reading

Translator with German

Job description

A leading IT company with offices in Brno is seeking a German/English and English/German translator for a challenging new role.

Successful candidates will play an important role facilitating between end-users and technical specialists in both languages, translating queries through ticketing tools, emails and chat. Additional tasks will include creating and translating technical documents, and the occasional handling of inbound calls.

No previous experience is required for this role, but ideally candidates will be either native English speakers with a high level of German (at least C1 level) or native German speakers with an excellent command of English.

If you have a passion for languages and would love to work as part of an international, good-humoured team, then please apply today for further information!

Requirements

– Fluent English (C1 minimum)
– Fluent German (C1 minimum)
– Flexibility to work in shifts, occasional weekends and public holidays
– Experience in translation is desirable but not essential

Benefits

– Joining bonus of 30 000 CZK if boarded within thirty days
– Permanent, full-time contract
– Performance bonuses
– Competitive salary
– Meal vouchers
– Two weeks of accommodation provided by the company for candidate relocation

Continue Reading

Travel Consultant with German – Work in Berlin!

Job description

*Please note that this position is available from February 2020*

Are you looking for a new opportunity in one of Europe’s most exciting cities? Do you speak German and English?

An international airline is looking for new members to join their team in Berlin!

As part of a diverse, international team, you’ll be responsible for providing an excellent level of customer service in both languages – helping to arrange flights, handle bookings and other general enquiries.

Alongside a motivating salary structure, you can also enjoy significant discounts on flight tickets, meal vouchers and more.

If you enjoy helping customers, have a keen interest in travel, and want to experience life in Berlin for yourself, please apply today!

Requirements

Excellent knowledge of both English and German (C1+).
Good communication skills and computer literacy.
Great interpersonal and team skills.
Shift services from Monday to Sunday between 06:00 and 23:00
Previous customer service experience is an advantage.

Benefits

-Heavily discounted flight tickets
-27 days holiday
-Access to an online portal with a number of discounts for shopping, travel and more
-Company discount for gym/fitness
-Exchange programs between the company’s international offices
-Free on-site refreshments

Continue Reading

Sales Representative with Native German

Job description

As part of a wider international operation, the successful candidate will be responsible for sales relating to the company’s industrial products in German-speaking Europe.

This will primarily be sales through phone and email with existing clients (no cold calls), and requires a business-oriented candidate who understands the product and client base. They will also be tasked with identifying business problems which the company can help to resolve.

As a leading position in the sales team, with the responsibility of adding value to the company, interested candidates must be motivated and possess a high level of business acumen. Prior experience in sales, customer service and related fields is a highly desirable advantage.

This full-time position is not based on commissions and features a number of excellent benefits for the successful applicant.

Requirements

– Native German speaker
– Fluent English
– Must be motivated and enthusiastic with excellent communication skills
– Previous experience in sales, customer service or a related field is an advantage

Benefits

– 5 weeks holiday
– annual financial bonus based upon company and individual performances
– Flexipass/Multisport card
– Meal vouchers
– Pension contributions matched by employer
– Sick days
– Free office refreshments
– Shortened working hours

Continue Reading

Customer Service Consultant with German – from January 2020

Job description

*Please note that this position is available from January 2020 onwards*

Do you speak German? Do you speak English? Do you have an active interest in travel?

If the answer is YES, then why not join a major international travel company in Brno?

As a member of the German customer service team, you’ll assist passengers in German and English with a number of different duties – from rescheduling flights to handling website enquiries.

In return, you’ll enjoy a motivating salary structure, including excellent benefits! Relocation support is also available.

Requirements

Excellent knowledge of both English and German
Good communication skills
Computer literacy
Great interpersonal and team skills

Benefits

Heavily discounted flight tickets
Motivating salary structure with monthly performance bonuses
Meal vouchers
vouchers for sports, leisure and health care
Relocation package (money towards transport, discounted accommodation, prepaid SIM card, Employee Card)
Unlimited work contract

Continue Reading

Flexible part time for German speakers

Job description

We are offering a great opportunity to work for one of the largest international companies located in Prague – Karlín. We are looking for Czech and German speaking candidates interested in HR l- this role demands both a high level of accuracy and the ability to communicate effectively.

Job tasks:
– – Receive queries via phone, email or chat and log contacts into the shared service case management system.
– Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved.
– Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved
– Identify gaps in the supporting documentation and also areas where the level of customer service could be improved driving increased numbers of questions / queries being resolved at first contact.
– Carry out audits and checks on responses and cases raised as required to ensure a high degree of accuracy and ongoing service delivery.
– Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.

The contract is temporary with possibility of prolongation and conversion to become core employee

Start – asap
Ability to work at least 20 hours/ week (possibility to work in the weekend)

Requirements

– Fluent English German
– Previous experience with administration
– Solid command of MS Excel and Word
– Customer dedication and passion
– Pro-active and communicative personality
– Ability to work in an international team

Benefits

– 5 weeks of paid holiday
– Multisport card
– Continued learning and development
– Teambuilding activities
– Dog friendly office

Continue Reading

IT Helpdesk with German

Job description

Do you have an interest in technology and love learning new skills?

A global leader in IT services is looking for a new member of the team to play an important role in an exciting new project!

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:
– Provide high-quality 1st line support to users
– Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation

The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver.

Requirements

– Fluent English and German
– Good communication skills and a team player
– Previous experience welcomed but not required

Benefits

– Joining bonus for candidates boarded in thirty days
– Monthly performance benefits
– Meal vouchers
– Multisport card
– 5 weeks holiday
– Language courses
– Accommodation for up to 2 weeks if relocating to Brno
– Excellent training opportunities

Continue Reading

HR Contact Center with German

Job description

We are offering a great opportunity to work for one of the largest international companies located in Prague 6. We are looking for Czech and German speaking candidates interested in HR l- this role demands both a high level of accuracy and the ability to communicate effectively.

Job tasks:
– – Receive queries via phone, email or chat and log contacts into the shared service case management system.
– Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved.
– Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved
– Identify gaps in the supporting documentation and also areas where the level of customer service could be improved driving increased numbers of questions / queries being resolved at first contact.
– Carry out audits and checks on responses and cases raised as required to ensure a high degree of accuracy and ongoing service delivery.
– Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.

The contract is temporary with possibility of prolongation and conversion to become core employee

Start – asap
Ability to work at least 20 hours/ week (possibility to work in the weekend)

Requirements

– Fluent English German
– Previous experience with administration tasks or assistant role, HR or Payroll Specialist role is an advantage
– Solid command of MS Excel and Word
– Customer dedication and passion
– Pro-active and communicative personality
– Ability to work in an international team

Benefits

– 5 weeks of paid holiday
– Multisport card
– Continued learning and development
– Teambuilding activities
– Dog friendly office

Continue Reading