Technical Support with German

Opportunity to join a well known global company with genuine career prospects In this role you will: Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help Coordinate with

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Graduate Sourcing Analyst with Swedish and German

The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement. Your Role You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on. You will

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Graduate Sourcing Analyst with French and German

The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement. Your Role You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on. You will

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Graduate Sourcing Analyst with Italian and German

The Company Is an award winning, international consulting and outsourcing business serving global brands. Being specialists in spend management and supply chain, they’re at the cutting edge of modern procurement. Your Role You‘ll work on a varied range of procurement projects from vendor selection, price research, cost reduction, online auctions and so on. You will

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Customer Relations Case Manager with German

Job description

Customer relations case manager is responsible for:
o responding and negotiating a resolution for customers who have brought forward a complaint about clients services.
o the resolution of assigned customer satisfaction issues while maintaining and enhancing positive and constructive client relationships
o ensuring that Customer Satisfaction is maintained
o protecting client’s reputation as a 1st Class supplier of Services
o Driving E2E improvement of processes with focus on SLAs, quality and cost-saving
o Tracking & recording all case history in SFDC tool with correct data

Contract for 1 year/1 year prolongation

Requirements

o Strong bilingual German and English verbal and written communication skills. Both languages are must.
o At least 2 years of customer care experience proving customer facing skills (phone and email)
o Strong organizational skills with the ability to multi-task and attend to details.
o Ability to create positive customer interactions regardless of negotiation outcomes to ensure ongoing customer satisfaction and brand loyalty.
o Ability to respond to periods of high volume and high stress.

We offer

o sick days
o bonus vacation

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Helpdesk support with German and English

Job description

Ready for more details? Here we go:
• Resolving PC/Console gaming issues by providing solutions to gamers via email and chat;
• Supporting gamers in a professional manner, taking ownership of their cases and delivering exceptional experience with each gamer’s case
• Constantly learning and improving knowledge of clients’ products and processes
• One-time financial contribution of 600 EUR as a relocation package

Requirements

• Fluent German (B2) and English (B2);
• Gamer experience;
• Friendly personality, team player with customer orientation
• Positive attitude and proactive approach

We offer

In addition, we can offer you:
• Gaming room with newest technology and games;
• Extra days of paid holidays and paid leave above statutory minimum;
• Annual reward, recognition events;
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more)
• Modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building;

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Web Designer

Job Responsibilities Code job ads in HTML5 and CSS3 Design new job ads based on layouts by template (e.g. PDF) Create and design new layouts for job ads Creation of follow-up job ads based on existing HTML templates Change code for existing job ads Job Requirements Expert knowledge of HTML5, CSS3 and JavaScript is essential

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Mitarbeiter (m/w) im Kundendienst

Hier bei Monster ist unser Ziel, möglichst viele Menschenleben positiv zu beeinflussen und großartige Leute mit hinreißenden Karrieremöglichkeiten zu verbinden. Mit unserer branchenführenden Technologie, Innovationen und Kundenbetreuung erfüllen wir die Bedürfnisse unserer Kunden bei Rekrutierungs- und Talent- Management auf Monster Art und Weise. Die Aufgabe des Kundendienstmitarbeiters besteht in freundlicher und kompetenter Bearbeitung telefonischer und

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OTC MANAGER (80 000 CZK)

Job description

Main Responsibilities:

• Manage and supervise the Accounting Order-To-Cash team (InterCompany transactions and Treasury) – 2 direct reports, 13 HC in total
• Responsible for delivering financial reporting; following internal controls and ensuring accuracy of accounts booking meeting regulatory requirements
• Oversee and guarantee that all Service Quality KPI and strategic objectives of GSS Accounting Services are met for OTC scope of services
• Drive the agenda of further standardization & continuous improvement for OTC related processes

Scope of services of OTC team in our Global Shared Services:

o Bank statements processing, including cash book preparation
o Daily Cash Management, review of available funds ensuring that the Cash targets are met
o Recording of AR receipts
o Liaising with Countries on incoming funds allocation and Treasury regarding cash Funds
o Handling of AR inquires in a timely manner
o Issuing Intercompany DN/CN
o Performing allocation of intercompany rechargeable accounts
o Ensuring intercompany rechargeable accounts are clear at month-end
o Bank Administration: liaising with banks, changing bank approvers, setting up direct debits and standing orders.
o Loading of Trade transactions from non-accounting systems
o Performing month-end activities – preparation of AR aging/receipt reports, reconciliation of bank accounts, reporting of actual cash movements for the month, upload of following months’ forecasts, etc.
o Liaising with Corporate treasury regarding InterCompany cash transfers
o Issuing Intercompany DN/CN
o Performing allocation of intercompany rechargeable accounts
o Ensuring intercompany rechargeable accounts are clear at month-end
o Bank Administration: liaising with banks, changing bank approvers, setting up direct debits and standing orders
o Performing month-end activities – preparation of AR aging/receipt reports, reconciliation of bank accounts, reporting of actual cash movements for the month, upload of following months’ forecasts, etc.

Requirements

We require:

• Minimum 5 years work experience in Accounting (preferably OTC) with at least 3 years supervision experience
• Conversant in Microsoft Excel VLookup and Pivot Table functions
• You to be initiative, hardworking and responsible for the work done by the team
• Excellent command in both spoken and written English, because you will in touch verbal or written with internal clients on daily basis

Advantage is if you have
• Experience in project management or with entity transition/ system migration
• Prior experience in Shared Service or fast-pace MNC environment with high volume transactions
• Knowledge of SUN Accounting System
• German or French knowledge

We offer

We offer:

• Your own workplace in the open space Office
• Opportunities for continuous learning and growth within the organization
• Fair treatment of employees
• Work for a meaningful business in the centre of Prague – Anděl

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