Customer Support Professional with Hungarian

Job description

Looking for an opportunity to start your career in the customer service environment? You might just found THE one. Here in Grafton, one of our clients, who is currently leading in the field of business outsourcing is looking for candidates to join their team as a Customer Support Professional. Apply now to gain an excellent consumer experience in a company with over 250 business partners in various industries.

Within the team, you will be supporting customers with the high and professional level of service. You will be communicating via phone and sometimes via email. Regarding the technical issues and various types of tech support, you will be provided with full onboarding training, so fear not – this is a great opportunity even for fresh graduates.

Main Responsibilities:

  • Being a contact person for customers to provide product oriented support
  • Preparation and contribution to reports
  • Participating and managing of inbound calling under supervision
  • Accurately and concisely document customer feedback and any troubleshooting completed during the call, escalating to the second line of IT support
  • Assisting the supervisor with ad hoc duties and customer requests

Requirements:
We are looking for someone with:

  • Excellent communication skills, professional approach towards customers
  • Fluency in English and native Hungarian
  • Working experience from multinational company or a customer service is a great plus
  • Computer skills – MS Office (intermediate knowledge)
  • Time flexibility (shift work)

Benefits:

  • Multisport card
  • Fit stop (twice per week)
  • Meal vouchers of 109 CZK
  • Fresh fruit delivery
  • Language courses
  • Modern offices and international work environment
  • Extensive training

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard”>www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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Product Specialist TOP Pharma Company

Job description

Become part of an international company who is providing healthcare solutions to its clients across the globe!

Responsibilities:

  • Taking care of pharma clients
  • Answering wide range of product related questions including use of medical devices (training will be provided)
  • Working with pharma administration systems (SAP is advantage not must)
  • Explaining function of pharma devices to customers – training will be provided

JOB IS SUITABLE FOR GRADUATESRequirements:

  • Previous experience in customer service or pharma sector is plus, not must
  • Hungarian/Polish/Slovak/Czech native, English communicative level
  • Excellent communication skills and positive attitude
  • Experience working with computer system or software as SAP is an advantage, but not a must
  • Working experience from multinational company is an advantage
  • High level of professionalism
  • Interest in pharma product, experience would be a plus
  • Responsible attitude
  • Flexibility to work in shifts

Benefits:

  • Cafeteria: 4000 CZK monthly
  • Competitive salary
  • Meal vouchers
  • Possibility for both personal as well as career growth
  • Daily use of foreign languages
  • Contract for indefinite period of time

Other info:
Send us your CV in English and Czech if you have one.

For more related job opportunities visit <a href="http://www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition&utm_source=jobboard&utm_medium=jobboard”>www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

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