Start your career in Customer Care (Brno, Czech Republic)

Do you want to give a head-start to your career in the Czech Republic?

If you are proficient in English, willing to learn and face new challenges every day, YOU are the person that we are looking for! Also, the knowledge of another language, such as German, Romanian, French or Italian is needed.

We have multiple job vacancies waiting for you within the help desk environment in Prague and in Brno. No previous experience is required.

Job description

Responsibilities:

  • You will provide prompt solutions to clients and colleagues, guiding and explaining them the procedures
  • You will escalate cases to higher levels of support if needed
  • You will communicate daily with colleagues, clients, and the other departments

Requirements

Requirements:

  • To be a proficient speaker of  English + another language – either German, Italian, French or Romanian on a level of B2 at least
  • To possess excellent social skills – the ability to deal with a variety of people is a must
  • To have an interest in technology and a willingness to learn and develop new skills
  • To be customer-oriented and to enjoy working with people
  • Flexibility to work in shifts (no night shifts)

We offer

We offer:

  • Competitive salary (28.000 CZK to 35.000 CZK / 1100 EUR to 1400 EUR brutto – that depends on your language skills and flexibility to work in shifts)
  • Performance bonuses
  • Permanent contract
  • Meal vouchers
  • Modern multicultural working environment
  • Sick days
  • Full training and additional courses(languages, IT, etc..)

 

Send me your CV in English to gergana.belcheva@manpower.cz and I’ll contact you for further details.

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Air Travel Consultants with Romanian

Do you want to work in a dynamic and modern environment in an international company based in Brno (Czech Republic)?

Are you a fluent Romanian speaker that wants to make use of his/ her language knowledge?

Then you are the person that we are looking for! 

 

Job description

As an Air Travel Consultant, you will be the primary contact for customers.

You will be answering questions mostly regarding the flight reservations, cancellations, and online check-in via phone.

All Air Travel Consultants are taking calls equally in their market language and also in English from various countries (e.g. Germany, Scandinavia, United States…).

Requirements

We are looking for a person with:

  • Proficiency in both English and Romanian 
  • Excellent social skills and a customer-oriented mindset
  • Analytical mindset 

We offer

We offer:

  • Regular salary increase
  • Unlimited contract
  • Relocation package
  • Discounted flight tickets
  • 22 days of vacation
  • Performance bonuses
  • Meal vouchers

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Multilingual Helpdesk Specialist in Prague

Are you a multilingual person who wants to start a career in a company with a long tradition and with many awards for its IT projects?

Then read on, this is the opportunity you have been looking for!

Job description

What is it about?

You will be providing technical assistance and support for incoming queries and issues via telephone and IT service management software.

You will be cooperating with the rest of the team.

You will be walking customers through the problem-solving process.

You will be running diagnostic programs to resolve problems.

 

 

Requirements

What do we require?

You must speak Czech + English + one of the following: German or French or Romanian.

You must be customer oriented.

You should have multi-tasking skills.

You should be time flexible.

 

We offer

We will give you:

Competitive salary with performance bonuses, starting from 35 000 CZK.

Possibility of growth within the company.

Meal vouchers of 95 CZK.

Multisport card.

Language courses.

Free legal advisory services.

Dog-friendly office.

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