Overview

We are looking for a Customer Feedback Coordinator to manage customer feedback cases, ensure timely follow-ups, and coordinate communication across multiple stakeholders in an international environment.

Job description

  • Coordinate customer feedback cases from receipt to closure.
  • Monitor actions, deadlines, and overdue cases to ensure timely resolution.
  • Act as a central point of coordination between multiple internal stakeholders.
  • Ensure accurate documentation and clear communication throughout the case lifecycle.
  • Support stewardship activities and escalate critical issues when required.
  • Drive follow-ups and help ensure effective resolution of customer concerns.

Requirements

  • Fluent English (written and spoken).
  • Previous experience in customer service, logistics, administration, or coordination is an advantage.
  • Strong communication and coordination skills.
  • Ability to build relationships and collaborate across multiple teams.
  • Analytical mindset with strong organizational skills.

We offer

  • Meal vouchers
  • 5 weeks of vacation
  • Multisport card
  • Possibility to start immediately
  • Compensation for working on public holidays
  • Opportunity to work in an international team and build career in a global company

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.